NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
EX7500 - No connection to router if SSID Broadcast is turned off on the EX7500
I just got a Nighthawk X4S EX7500 and upgraded the firmware to the latest:
1.0.0.46_1.0.62
After setting up the connection to the router, everything ooks to be fine. Status shows everything is co...
It sounds like it might, though the manual suggests that is not the case - so it would be a bug. I guess you could try setting up the extender again, but this time keep the SSID hidden in the router. You won't be able to use WPS, you'll have to use the procedure on page 13 here: http://www.downloads.netgear.com/files/GDC/EX7500/EX7500_UM_EN.pdf
There is basically no security benefit in hiding the SSID, so personally I'd change the setting in the router. The network itself can't be hidden, and anyone capable of cracking the wifi encryption can find the SSID.
It sounds like it might, though the manual suggests that is not the case - so it would be a bug. I guess you could try setting up the extender again, but this time keep the SSID hidden in the router. You won't be able to use WPS, you'll have to use the procedure on page 13 here: http://www.downloads.netgear.com/files/GDC/EX7500/EX7500_UM_EN.pdf
There is basically no security benefit in hiding the SSID, so personally I'd change the setting in the router. The network itself can't be hidden, and anyone capable of cracking the wifi encryption can find the SSID.
Yes I was afraid of that.
I have SSID hidden on my router and manually setup the EX7500.
I was just hoping if the Settings contained that setting, it wouldn't prevent the whole device from working.
I guess I'll be leaving it on for now. Hopefully they fix this or document it so other don't fall into all the troubleshooting I had to go through.
Thanks StephenB.