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Forum Discussion

ae6dx00's avatar
ae6dx00
Guide
Nov 05, 2018

EX7500 can not access web interface after firmware upgrade

EX7500 can not access web interface after firmware upgrade.  It said it was loading the new firmware then the web page stopped responding.  The extender is online and working per its lights.  I have ...
Firmware
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Nov 06, 2018

Hi ae6dx00,

 

Welcome to the community!

 

Yes, it is recommended to do a factory reset after a firmware update.

 

Regards,

 

Dexter

Community Team