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Forum Discussion

ae6dx00's avatar
ae6dx00
Guide
Nov 05, 2018

EX7500 can not access web interface after firmware upgrade

EX7500 can not access web interface after firmware upgrade.  It said it was loading the new firmware then the web page stopped responding.  The extender is online and working per its lights.  I have ...
Firmware
Troubleshooting
ae6dx00's avatar
ae6dx00
Guide
Nov 07, 2018

Same here with a secoind new extender I installed.  Went thru set up but wouldn't open admin page afterwards.

DexterJB's avatar
DexterJB
NETGEAR Moderator
Nov 08, 2018

Hi SimonB64  and ae6dx00,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

  • SimonB64's avatar
    SimonB64
    Aspirant
    Nov 16, 2018

    Had level 2 support help resolve the problem. Thank you.

    • ae6dx00's avatar
      ae6dx00
      Guide
      Nov 16, 2018

      Still waiting to hear from them.

  • ericaf's avatar
    ericaf
    Aspirant
    Feb 14, 2019

    Derek, please HELP ME

    Our Nighthawk X4S stopped recognizing our personalized password. I tried everything, finally resorting to a factory reset.  Now absolutely no network option appears for the Extender. 

    WHAT IS GOING? HELP ME