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Forum Discussion

gresch's avatar
gresch
Aspirant
Mar 03, 2018

EX7500 Extender installed, but no connection

The installation seems satisfactory (blue lights for WEP, power and router link), but I can not connect devices to the extended network. I have a Roku stick, Kindle Fire 10, and iPhone7 that I would like to use in the area of low signal. They show the 5Ghz channel in their options but when I select it, neither of the connection lights on the extender come on at all.

channels
Extender
Troubleshooting

1 Reply

  • jvasanth1984's avatar
    jvasanth1984
    Virtuoso
    Mar 04, 2018

    Hi gresch,

                        Try to disable and enable wifi on devices to see if that helps. Also, check for firmware upgrade if any.