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Forum Discussion
EX7500 Extender won't connect to modem/internet
My EX7500 Nighthawk extender will no longer connect to my modem. My internet is working fine, tested the speeds as well. I have tried several times to do the factory reset. I complete a couple prompts on mywifiext but where I get stuck is when it tries to connect to my SSID/internet network. It doesn't allow me to connect. I tried connecting through the Genie and also connecting manually. Neither seem to work.
8 Replies
What firmware is on the extender?
What router are you trying to connect it to?
Firmware should be whatever the factory setting is. I didn't make any adjustments to the firmware.
Router is a BGW210-700 for AT&T
MitchM512 wrote:Firmware should be whatever the factory setting is. I didn't make any adjustments to the firmware.
Router is a BGW210-700 for AT&T
And some firmwares had issues or could have had issues. Its why we ask.
we're members of the public helping out for free. We're not netgear. Please put a little of your time to help us to help you.
Also what are all the led's on the extender doing (color/blinking/solid)
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
