NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ex7500 needs to be reset every 2-3 days to be able to roam to it again
The extender is paired with a r7800 netgear router. I have selected 'one wifi name' and "smart connect" . I disabled the 'Sync configuration with Netgear router" because by doing so i can use a diff...
Other people have also reported the issue in this forum
Replying to myself. Seems that this problem is like 3 years old and Netgear never did anything to correct it . See also this post :
What a shame. Will throw this piece of junk to garbage and never buy Netgear again
Hi rockscully,
Thank you for reaching out. We are sorry to hear about your experience with the extender. We would like to endorse you to NETGEAR Level 2 support team for callback. Please provide the following information:
Name:
Email:
Phone:
Preferred schedule (atleast 2 days ahead)
Timezone:
Device S/N:
Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.
I am looking forward to your response.
Regards,
Oliver
Community Team
Actually testing firmware 1.0.1.76 that's been available since oct 22. No problems so far. Will report in a couple of weeks.
Thanks for sharing information.
