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Forum Discussion

carlmuck's avatar
carlmuck
Follower
Jan 19, 2018

EX7500 not extending 5ghz band

I'm trying to extend a new network. The home network is served by a Ruckus H510. When running the NetGear Genie the 2.4ghz network is found, but the 5ghz network is not. When I try and manually enter...
Nighthawk Mesh
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jan 24, 2018

Have you tried to lower the channel of the 5ghz network on the router?

 

DarrenM

neco's avatar
neco
Aspirant
May 06, 2018
I Guess that issue could be the channel used by EX7500, it is 100 or higher (104, 108...) for 5G and some devices don't see it (like Nvidia SHIELD TV).

Use a wifi scanner and check channels.