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Forum Discussion
DaddyMac2
Oct 17, 2018Tutor
EX7500 Range extender drops connections
I have the EX7500 range extender and the X10 router. The range extender is consistently dropping connections and needs to be re connected to the router to fix. I have tried changing channels and th...
DexterJB
Oct 22, 2018NETGEAR Moderator
Hi DaddyMac2,
Welcome to the community!
1. What is the firmware version of the extender?
2. When the connection drops, are the extender networks (2.4GHz and 5GHz) still visible?
3. Have you tried resetting the extender?
Regards,
Dexter
Community Team
DaddyMac2
Oct 23, 2018Tutor
Firmware up to date,
yes, they are still visible but cannot always be connected to.
i have restarted numerous times.
trying as a mesh with single sign on