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Forum Discussion
DaddyMac2
Oct 17, 2018Tutor
EX7500 Range extender drops connections
I have the EX7500 range extender and the X10 router. The range extender is consistently dropping connections and needs to be re connected to the router to fix. I have tried changing channels and th...
SilvexPhoto
Apr 16, 2019Aspirant
This is starting to sound like a broken record. Most of my network gear is from Netgear, but this extender it is FAILING to provide the functionality we PAID for.
When it is connected to the router, works. Unfortunately it keeps dropping the connection and ONLY a restart fixes the problem.
Netgear, please provide a fix to your paying customers!
P.S. Yes it has the latest firmware.
- FURRYe38Apr 16, 2019Guru - Experienced User
What is the Mfr and model# of the main host router the NG extender is connected too?
What channels are you using on the main host router?
What is the size of your home? Sq Ft?
What is the distance between the router and extender(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected. - SilvexPhotoSep 09, 2019Aspirant
I gave up on it and paid to have two CAT6A cables run to my living room and master bedroom. Problem solved!
Netgear, you have shown us that you are no longer a caring company for your paying customers.