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Forum Discussion
DaddyMac2
Oct 17, 2018Tutor
EX7500 Range extender drops connections
I have the EX7500 range extender and the X10 router. The range extender is consistently dropping connections and needs to be re connected to the router to fix. I have tried changing channels and th...
Mr_Rob
Sep 24, 2019Initiate
Really disheartening to see all these reports of the same problem I am having with no hope of a resolution. I'm just sorry I discarded the box and can't return it. This is definitely the last Netgear I will buy.
- donkeybidderFeb 19, 2020Aspirant
Hi,
I have a similar issue also. I have a Nighthawk 10 R900, unlike the other I have a schedule
Set on the R9000 to turn off the 2.5 & 5ghz networks at Night and the on again in the morning.
Now often when the R9000 come back on line the EC7500 fails to connect back.
If I check if the unit is connected to the router using the Nighthawk App, the extender is not present, yet if Iook at to the extender all the lights are on, if I then open the Extender browser and log into the Extender shows the 2.5 and 5ghz WIFI channels are both up and devices are connected.
So all the authentication Woking fine just the extender fails to reconnect back to the R9000 router in the morning , Like other switching the Ex7500 on and off helps but is now the solution
Now on several occasion I have also fully reset the ex7500 and set the unit up again, this works for a while and then the same issue start to creeps back again and so on
And before you ask, the Router is on the other side of the Main Staircase and the Extender in in the lounge all on the ground floor distance between the two is 3m
Any Suggestions !!!!!