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Forum Discussion

Finghard's avatar
Oct 04, 2020

Ex8000 / Ex7700 slow upload speeds

Recently I Have Updated My Whole Sytem to Netgear,

https://community.netgear.com/t5/Cable-Modems-Routers/Time-to-update-my-system/m-p/1971092#M26582

I have a few issues but the main one is :

I am having issues with the upload speed with of either of my Ex units, When either of them are connected as an AP, I am only able to achieve 20 - 30 mbps upload speeds. If used in extender mode they have my full 200mbps 

I have read many other people have had this or similar issue but see no definitive fix.

https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/EX8000-Extender-Mesh-AP-Cripplingly-...

https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/Slow-WIFI-after-adding-EX8000/m-p/19...

https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/EX8000-is-slow-and-also-can-t-get-to...

https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/EX8000-Extender-speeds-slow/m-p/1925...

I have done pretty much everthing i can do / think off using the Ex7700 and i has made no differece , i havent toyed with the Ex8000 just done the standard install and left it as is, until i had time to chat .

Ideas anyone ?

 

 

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Questions.

    1. What band are they connecting to when speed testing? 2.4ghz is much much slower than 5ghz. and if you have bandsteering enabled, it could be on the 2.4ghz. 

    2. If your running them in AP mode, what speed do you get hardwired into the extender? (to ensure its getting full speed) 

    • Finghard's avatar
      Finghard
      Tutor

      Hi thanks for the swift reply

      I actually turned the 2,4 channel of and it made no difference except my daughters iphone 10 would not connect, so after a lot of whining it got turned back on

      Good idea with the hard wire i hadnt tried this

      I connected a lappy to the ex8000 and was ony getting 20mbps , Connected the lappy direct to the ex8000 suppy and still only 20mbps

      Tried a different lead from the router to the lappy and got 200mbps. looks like wire at fault ?  (strange as i had already swapped this out and had made no difference)

      Reconnected the original ex8000 wire feed to the lappy and was also now 200mbps . connected it back to the ex880 and the lappy through the ex8000 and was still getting 200mbps.

      looks like the introduction of the lappy onto the port has triggered something 

      wifi is now 100mbps 

      What is really weird in a previous post i have commented i can only see one s8000 not all three , guess what they are all visible for the first time since the ex8000 started working better . work that one out

      Massive improvement but still not the full wifi speed

      • plemans's avatar
        plemans
        Guru - Experienced User

        it makes it a bit of a challenge when running the XR500 plus the S8000 switches. The S8000 have their own qos and rate limiting on them. 

        If you direct connect the EX8000 to the router (without switches) and speedtest, what speeds do you get wirless?