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Turbojr74's avatar
Jul 23, 2019

EX8000 1.0.1.202 Firmware slow 5Ghz

Just did the FW v1.02.202 and twice this cutout after so many hours and would not allow internet connection.  After the second failure, I then saved config settings, downloaded the FW and flashed the EX8000 again.  Did a full factory reset and set it back up.

 

I am using a R7800 as primary and have a gig network connection/ISP.  From the R7800 I get 400-500 up/down wireless 5G.  Before, I would get about 150 or so from the EX8000 on my computer (uses Qualcomm Atheros AR938x - driver v10.0.3.456).

 

So far with this new FW I am only getting 50 down and 80up. Slow as hell and I have gone back and rebooted all HW a couple times.

I'm about ready to downgrade the EX8000.

 

Anyone else having these issues?

 

What was the fastest speed you got with what FW?

 

Thanks for any notes on T/Sing this before I try another FW.

7 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello Turbojr74,

     

    Thank you for posting. Curious to know if you were able to run a speed test using another device? 

     

    ~Christian 

    • Turbojr74's avatar
      Turbojr74
      Tutor

      Hi Christian,

       

      Very odd that I did not get an email stating you responded to my post as I would have answered you much earlier.

       

      Yes I did try a test using LAN connected devices and then unplugging the EX8000 and running tests.  All of which give me near my 1gb speed.  

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired

        Turbojr74 - Thanks for confirming. On the extender do you have One WiFi name or Smart Connect enabled? Have you gotten a chance to change the WiFi channels on the R7800?


        ~Christian