NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

youngnmoon's avatar
youngnmoon
Aspirant
Jul 02, 2020

EX8000 AC3000 Tri-Band WIFI Range Extender wont work with Apple devices

 Any Apple products hooked to the extender do not connec to internet.  They do connect to the extender, but there is no network connection to internet.   Mircosoft computers and Android devices work just fine with either network, but the range extender will not let Apple products connect to internet.(Macbook ,IPAD ,Iphone )  I've reset everything numerous times, reset factory default and programmed again, etc, all with no improvement.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Which router are you connecting the extender to? 

    What firmware is on the extender? 

    Did you set it up using the installation assistant or using the wps install method? 

    What wireless security method are you using? 

    • youngnmoon's avatar
      youngnmoon
      Aspirant

      1.Router model is Verizon G3100

       

      2.Firmware is 1.0.1.202 

       

      3.I use installation assistant (mywifiext)

       

      4.Wireless Security Type is 

      WPA + AES I chose 2nd option in setting in installation assistant