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Forum Discussion
EX8000 as WiFi extender + ethernet connection
Hello I have recently purchased a pair of EX8000 wifi extenders to use in conjuction with a Nighthawk X10. I am experiencing some problems and would like to seek for your views/suggestions. If I ...
Nobody experienced the same issue? I have noted that there are no patterns in the lights of the EX8000 when the issue arises. It happens to both of my extenders hence I should assume that it is something related to hardware/software integration? Anyone from Netgear willing to help? Thanks.
Hi GV18,
1. Please indicate the exact firmware version of the devices (X10 and EX8000).
2. How far apart are the extenders?
3. Have you tried changing the wireless channel?
4.Have you tried resetting the any of the devices?
Regards,
Dexter
Community Team
Hi Dexter
regarding your queries:
1. all devices are update to the latest firmware
2. both extenders are no more than 2 meters away from the router. The extenders themselves are separated by a wall as they are placed in two separate rooms
3. I tried. I checked the coverage but all channels are relatively crowded as I live in an apartment (surrounded by other apartments with various other routers)
4. Yes several times.
The issue seems to be happening every time I have both extenders on and both they are connected via ethernet to other devices (like a movable network switch). If I use the extenders only wireless (no ethernet cables attached), the problem does not occur or at least I have not experienced yet.
Any suggestions would be greatly appreciated. Thanks!
I have similar problem since updating the firmware to latest version. I will get intermittent disconnects from the extender, so my phone will revert to LTE mobile network briefly, then the wifi will return shortly afterwards. I cannot say what is causing it as I don't know when it is going to happen, but I don't see any change in the lights on the unit when it is "down".
Could it be related to the DHCP lease renewal? I have this set to hourly on my router, and this could roughly be the interval at which the disconnects occur. So the extender needs to renew its lease for its IP address (it is provided its IP via DHCP from the router, not statically assigned), and during this time it disconnects from the network and I lose all my connected devices?
I've rebooted/reset the device a couple of times but still get the issue. It seemed fine before the firmware upgrade (I can't tell you the previous version unfortunately as I did not take note).
