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Forum Discussion
EX8000 as WiFi extender + ethernet connection
Hello I have recently purchased a pair of EX8000 wifi extenders to use in conjuction with a Nighthawk X10. I am experiencing some problems and would like to seek for your views/suggestions. If I ...
Hi GV18,
1. Please indicate the exact firmware version of the devices (X10 and EX8000).
2. How far apart are the extenders?
3. Have you tried changing the wireless channel?
4.Have you tried resetting the any of the devices?
Regards,
Dexter
Community Team
Hi Dexter
regarding your queries:
1. all devices are update to the latest firmware
2. both extenders are no more than 2 meters away from the router. The extenders themselves are separated by a wall as they are placed in two separate rooms
3. I tried. I checked the coverage but all channels are relatively crowded as I live in an apartment (surrounded by other apartments with various other routers)
4. Yes several times.
The issue seems to be happening every time I have both extenders on and both they are connected via ethernet to other devices (like a movable network switch). If I use the extenders only wireless (no ethernet cables attached), the problem does not occur or at least I have not experienced yet.
Any suggestions would be greatly appreciated. Thanks!