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Forum Discussion
ex8000 extender 5ghz connection
I cannot get my EX8000 to connect to my home routers 5ghz channel, it will only connect to the 2.4ghz channel. I have a AC1750 / C6300 home router. I have tried changing 5ghz channels on the router a...
1. Firmware is the latest
2. yes, other devices are able to connect to the routers 5ghx
3. yes, i reset it
4. i honeslty dont know if it was working before, i only recent checked it
5. no error messages, it simply doesnt connect.
One other thing is that i also changed the 5ghz channel on the router, that still didnt work.
I called Netgear, and they agreed to send me a warranty replacement extender. I can only hope that it will connect and doesnt have the same issue.
ryantonk wrote:
1. Firmware is the latest
2. yes, other devices are able to connect to the routers 5ghx
3. yes, i reset it
4. i honeslty dont know if it was working before, i only recent checked it
5. no error messages, it simply doesnt connect.
One other thing is that i also changed the 5ghz channel on the router, that still didnt work.
I called Netgear, and they agreed to send me a warranty replacement extender. I can only hope that it will connect and doesnt have the same issue.
I also had to request a replacement unit and unfortunately it made no difference. My unit was purchased in late in April, I can't get refund from Amazon, but I did request a full refund from Netgear and it as been approved. Now I have been testing the the extender with fixed Channels and it seems to be holding up. Today marks 3 days and no disconnects with firmware 1.0.1.180 but I with the latest firmware, I experienced the same issues.
- I received my warranty replacement extender, but it too doesn't connect to 5ghz. This thing is a piece of junk
Bumping this. I have a Nighthawk x6 r8000 and a nighthawk EX8000 extender
Router is firmware V1.0.4.28_10.1.54
Extender says there is no new firmware available
I used to have my router have separate SSIDs for 2Ghz and 5Ghz bands. The extender connected to and extended both.
I recently change so both use the same SSID/password. The extender can see my 2.4ghz band and both 5ghz bands, all the same SSID. But when I try to setup the extender it never connects to the 5ghz band.
I've rebooted, I've done it with them sitting 2 feet apart but nothing seems to work. I go through the setup and it connects to the 2.4ghz band but tells me it can't connect to the 5Ghz band.
Any thoughts
