EX8000 w/ R7800 loses connectivity randomly

cutright
Initiate
Nov 20, 2018
C7000 w/EX8000 having the same issue. how did you resolve this?
NBR-IPD
Aspirant
Dec 06, 2018
DexterJB wrote:

Hi alexnescalante,

Welcome to the community!

I have sent you a message. Please check your inbox.

Regards,

Dexter
Community Team

I have the same dropping connection issue with my EX8000 extender connected to my R9000 x10. Any ideas to try? Can something be posted on this thread to try or sent to my inbox?
- SBP
  Aspirant
  Dec 24, 2018
  I have the same set up and constant loss of internet.
  
  Have you recieved any help on this issue?
  
  Thank you
  - ntculenuf
    Aspirant
    Dec 26, 2018
    The RMA'd extender just showed up today. I still have the replacement one I bought connected. Haven't noticed any connectivity or IP address changes like with the original extender. Not sure if it's just a coincidence but I relocated my router (night hawk R8000) about 3ft higher. It's in the same location of the house just up higher. The network seems to be working better than before. Solid connectivity with connected equipment and extender. Who knows, like I said could be coincidental.
davekimdolan
Aspirant
Feb 15, 2019
I, too, am losing connectivity in the same way--lights remain on and connected but no wifi. This has been going on for months occasionally but has increased to at least three or four times/day over the last week. Please advise. I do have the latest firmware.
- mulgrew
  Aspirant
  Mar 22, 2019
  had this same problem using Netgear - Nighthawk X10 AD7200 Tri-band Wi-Fi Router with ex8000 to extend the range, i have now split the 2.4 and 5 ghz channels and turned off smart connect on both the router and extender and so far seems to have solved the problem

Forum Discussion

EX8000 w/ R7800 loses connectivity randomly