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alexnescalante's avatar
alexnescalante
Initiate
Sep 11, 2018

EX8000 w/ R7800 loses connectivity randomly

Using 2 EX8000 nodes (both running V1.0.1.164, both have also been restored to factory after version upgrade) Router: Nighthawk X4S R7800 (v. 1.0.2.58)   Issue: EX8000 node will lose connecti...
Firmware
Hardware
Nighthawk Mesh
Troubleshooting
ntculenuf's avatar
ntculenuf
Aspirant
Dec 06, 2018

I was hoping for a suggestion or fix when I found this thread.

My equipment Nighthawk X6 R8000 and EX8000 connected via wifi, setup as an extender (not using smart connect)

My EX8000 is constantly losing connection. I have a few things hardwired that consistently drops off. I have a TV connected to it via hard line and wifi as a back up. I did this because I'll be streaming something get an error saying no Internet. with the TV being able to switch over to wifi when this happens is the band-aid that works. Unfortunately I have a few things that need that hard wire connection that disappear from my network on a daily, for hours sometimes. Sometimes can't see them on my network then the next day they are back. All the while the wifi from the EX8000 is working.

  • Snoova's avatar
    Snoova
    Aspirant
    Dec 20, 2018

    I am having similar issues.  Internet drops ont he EX8000 and the lights are all still white.  Have to unplug.  Sometimes last hours, sometimes...5 minutes.

    High dollar equipment to be doing this.

    • ntculenuf's avatar
      ntculenuf
      Aspirant
      Dec 20, 2018
      I called Netgear and had my extender RMA'd. In the mean time I bought another one cause I need the WiFi at that end of the house. So that no issues with the new one. My phone passing from the router to extender is having but that's more my phone.