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Aarontography's avatar
Aarontography
Follower
Dec 06, 2019

Extended is blocking XBOX NAT

2 days ago,my XBOX NAT started showing "Getting info".And doing a NAT test gave a "can't get a teredo ip"from the XBOX.When I connect to the main router,and even my phone,it shows open.And when I connect my desktop to the extender,and login to XBOX settings,it shows open NAT.So for some reason,the extended started blocking my XBOX from the NAT,but it has internet access.

 

Any ideas?

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Dec 13, 2019

    Hello Aarontography, 

     

    You may have to port forward the IP address of the extender and the xbox on the router. I would also check for a firmware update on the extender and factory reset to run through the setup assistant again. 

     

    Christian