I have a ax1600 extender if all for lights are showing steady green is it connected to my main routerI have many questions but the last time tried to publish one it wouldn't let so let's start here

I have tried website to see status, no luck, iI have tried app, nighthawk no luck tech support didn't help so it's a long story ,extender only 10 days old

AX1600 is a marketing term that is used with several products. Can you please indicate exactly which product this is? (from the product label)

AX1600 4-Stream WiFi 6 Mesh Extender (EAX12) Serial Number: is registered with netgear Bought 11/28/2025 is all info . on my netgear page

Tdraym wrote: registered with netgear on my netgear page This is a user-to-user forum, so this doesn't help us. Tdraym wrote: I have a ax1600 extender if all for lights are showing steady green is it connected to my main router Can you reach the internet when you are connected to the extender wifi?

What router are you connected to? The EAX12 is a mesh extender so when setup in default setup, it won't show as separate network. Just one. And if the lights are green, its connected and working. If you want to access it, log into your router and look at its attached devices page. The extender should be on there with an IP address. Use that address to log into it.

Extender connected | NETGEAR Communities

13 Replies

CrimpOn
Guru - Experienced User
Dec 13, 2025
Would it be convenient to post a screen shot of what the My Spectrum app shows about devices?

One would hope that it describes:

The IP address assigned to the device by the Spectrum router

The Hardware MAC address of the device (although many mobile devices default to providing a fake MAC address unless the user specifically directs them to use their hardware MAC address)

There may be a provision in the My Spectrum app for the user to assign a "friendly name" to devices.

I believe the MAC address of the EAX12 should appear on the label on the back:

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Extender connected