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Solved
Extender connection issues. Stuck in factory reset mode.
My extender lost connection a few days ago. I switched the power off, but when I restarted it all of the LED lights on the front are flashing white. The power button light on the back of the extender is also flashing green.
I tried to do a factory reset on it to see if that would help, but it has still stayed the same. I can't even log on to my extender as it keeps showing that the extender is not switched on when I enter the ip address for it.
I have no idea what to do to fix this or if there is actually a problem with my extender? I'm not very good at looking through technical documents and trying to work the IT side out for myself. Does anyone have any ideas or suggestions as to what I could do to fix this?
Thanks in advance
David
Glad to hear it!
If you mark the solution as solved, it might help the next person with that issue (and prevent others burning time on trying to fix)
5 Replies
Start by pushing and holding reset while the device is powed on. Hold for 7-15 seconds (I've done it for up to 30 seconds)
Thanks. I did this but nothing changed. The extender appears to be stuck in reset mode.
You can try recoving it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash