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Forum Discussion

DLGolfs's avatar
DLGolfs
Aspirant
Jul 08, 2018

Extender does not show up on network map

My extender does not show up on the network map; I have updated the firmware; reset the extender The extender works but does not show up; I can tell it works b/c my cell phone uses wifi. Firmware...
Troubleshooting
DLGolfs's avatar
DLGolfs
Aspirant
Jul 09, 2018

I have NO idea what you are in reference.  Are you referring to an application on a phone?

I am talking about the software on my desktop.

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jul 10, 2018

    yes the genie app is what I am talking about. Extenders will not show up on the network map.

     

    DarrenM