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Forum Discussion
Extender EX2700 and Windows 8/10
Hello, I have a wifi externder EX2700 and it worked fine with my laptop with windows 7. But now I bought a HP's all in one with windows 8 and the extender does not work. I am using windows 10 now...
Hi nhann,
I've already tried to update the drives for my wifi adapter. I am currently using the latest version. And I've already reseted the ex2700 and I am using the latest firmware from Netgear.
However, the problem remains. After I reset the extender, I can acess the ex2700 configuration options through my computer but when I press "apply" the connection is lost and I can't acess the extender anymore.
Is there any incompatibility between my wifi adapter and Netgear's product?
I have a Tp-link range extender and it works fine with my computer. But I really prefer to use the Netgear product if possible. It worked fine with my previous notebook after I sent a message to Netgear because you printed the wrong Mac adess.
Best regards
Hi Hike13,
Thanks for the information.
Can you please clarify:
"After I reset the extender, I can acess the ex2700 configuration options through my computer but when I press "apply" the connection is lost and I can't acess the extender anymore."
After completing a full factory reset, you are able to connect to the extender and go through the initial setup. However at the last step, please confirm that you are now connected to your Extender's new WiFi network name. Then continue.
Please also use an ethernet cord and try to connect the ethernet port on the EX2700 with another device and test if you have an internet connection.
Hi nhann, how are you?
Sorry for my English. I will try to be more accurate.
"After completing a full factory reset, you are able to connect to the extender and go through the initial setup. However at the last step, please confirm that you are now connected to your Extender's new WiFi network name. Then continue."
That's it. When I press "Continue" after the text "Click the Continue button after you connect your WiFi devices." my computer loses the connection with the extender and I cant access it. The windows says "limited connection". And I can't acess http://mywifiext.net/ again.
The Wif adapter says also "unidentified network" and "no internet acess" when I connect to Netgear's extender after the setup.
I also tried to connect my computer and the ex2700 extender through an ethernet cord as you asked, but the problem remains. When I ask the windows to solve the problem the result is:
'Ethernet Doesn't Have A Valid IP Configuration'