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asmooch22's avatar
asmooch22
Aspirant
Aug 27, 2017

Extender EX6150 will not give green light after factory reset

I have recently changed my wireless router from FIOS to Comcast and now I cannot get my  extender to connect.  I have tried resetting it to factory defaults but the power light never turns green like it's supposed to it just stays orange.  I have tried connecting to it via my laptop/ethernet cable but it will not connect.  Any suggestions on how to get this to work again?????  

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello asmooch22

     

    Make sure you are holding the reset button for 10+ seconds when doing the reset.

     

    DarrenM

    • asmooch22's avatar
      asmooch22
      Aspirant

      i did that MULTIPLE times.  Still will not turn green.  It's a brick at this point.  Not even a year old either :(