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Forum Discussion
Extender EX7700 connection problems with R7000
Hi,
So I recently purchased the Nighthawk X6 EX7700 as a range extender for my Nighthawk R7700 router. I'm running into a lot of problems though. I can set everything up without problems, and the status page indicated everything is working.
However when I try to connect to the 5G network via any phone/tablet the I cannot connect to the network. I've tested 6 different phones/tabs and a tv, including iphones, ipads and a samsung phone. When the extender is unplugged, the 5g network from the router works fine, but as soon as the extender is plugged I run into problems.
Also the networks from the extender completely disappear every day or so (both the 2.4GHz and the 5GHz network). The EX7700 is in repeating mode.
I saw multiple threads indicating the R7000 and the EX7700 have problems dealing with each other.
What I've tried so far:
- Reset both router and extender
- Downgraded the R7000 to the stable .42 firmware, didn't do anything.
- Flashed the R7000 with the Freshtomato firmware, didn't make a difference either.
Anyone any ideas?
4 Replies
EDIT: The problem now also occurs on the 2.4GHz network.
After some more research, I found that the only way to get devices connected properly is by manually setting the IP address and dns. But while this sounds like a DHCP issue, the extender obviously does not have DHCP and the router DHCP is working fine (tested with the extender turned off).
This is very inconvenient as every time I connect a new device I need to set its IP manually, and for some devices like my tv this is not even possible.
