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Forum Discussion

Tnga's avatar
Tnga
Aspirant
Jun 23, 2021

Extender not accepting router password- says incorrect password

My extender will not accept my network password. I have reset the extender and when it tries to connect to the network it says incorrect password. The password clearly works because all my other devic...
Troubleshooting
plemans's avatar
plemans
Guru - Experienced User
Jun 24, 2021

what router are you connecting it to?

Are you setting it up using WPS for the install process?

  • Tnga's avatar
    Tnga
    Aspirant
    Jun 24, 2021
    Charter router
    • plemans's avatar
      plemans
      Guru - Experienced User
      Jun 24, 2021
      Tnga wrote:
      Charter router

      that could be any number of devices. 

      Did you factory reset and try the installation assistant? using a pc/laptop and not the app?

  • Tnga's avatar
    Tnga
    Aspirant
    Jun 24, 2021
    It was working for a year and now I am trying to set it up again from factory via the night hawk app