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RussVH's avatar
RussVH
Follower
Sep 12, 2016

Extender router and devise not working

Both my EX3700 and EX2700 are not connecting. The router and devise lights don't come on while the power and wps lights are green. This started when I returned from vacation and the desktop, router modem had been off for a week. I tried to reset and reboot desktop with no result. MSG says extenders not connected to  mywifiext.net

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello RussVh

     

    I would try to factory reset the extenders by holding down the reset button for 10 seconds then try to do the setup again to see if they will connect.

     

    DarrenM