NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

TrendyGuy's avatar
TrendyGuy
Follower
Sep 24, 2014

Extender Setup but Keep Getting Login Box

Hi, I setup the WN3500RP and everything seems to be working well. It is extending the network and I am receiving a good connection from the extender. The PC connects fine to the device but when I go to access the internet I get a pop-up box to log into www.mywifiext.net. When I enter the username and password nothing happens and it just sits there. If I try to refresh the page I either get nothing or I get prompted for the login info again.

Sometime if I unplug and plug the extender in it will work without issue for 2 days or so and then it will start prompting for the login info again.

I have updated the extender to the latest update and I am still having this problem. Any solutions?

1 Reply

  • Access the extender's management page and click on Maintenance -> Status
    1. What is the connection status?
    2. What is the Extender IP address under Extender IP Info?
    3. What is the Gateway IP address?
    4. Are you connecting the WNR3500RP to a 2.4ghz or 5ghz SSID?
    5. What is your Router IP address?

    Let me know the details above so I can provide further troubleshooting.