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Forum Discussion
Extender soes not show then 5G connection working but I can still connect devices
I can still seem to connect to the extended range 5Ghz band on my extender but the indicator on the extender is not on. I do not seem to be able to log into the extender or make any changes. I have...
Hi skeptocrat40,
It would be best to do factory reset on the extender then go through the manual setup and make sure that the extender connects to the 5GHz band of the main router. Page 43 of the user manual linked here may help and the installation guide is here.
Regards,
Dexter
Community Team
As I mentioned, I cannot log into the extender so the hardware reset will be necessary. I actually have done that but it does not seem to change things. I am wondering if I have to somehow go through all my devices, including the WiFi router, to eliminate all references to the extender so I can start over. Sounds like a lot of work given that things actually "sort of" work now.