NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Extender soes not show then 5G connection working but I can still connect devices
I can still seem to connect to the extended range 5Ghz band on my extender but the indicator on the extender is not on. I do not seem to be able to log into the extender or make any changes. I have...
Hi skeptocrat40,
You can access the UI of your router to check the assigned IP for the extender and access the extender using that IP.
Regards,
Dexter
Community Team
I found I could finally log onto the extender using the login and password I use to access this community. I guess Idon't understand the system.
I found that the firmware for the extender needed to be updated. Once I did that I could delete the old extensions and create new ones. Things seem to be working now. I don't really know what happened or exactly how I fixed it, if I did, but all is OK for now.
skeptocrat40 wrote:
I found I could finally log onto the extender using the login and password I use to access this community. I guess Idon't understand the system.
Probably you entered those credentials when you set up the extender.
skeptocrat40 wrote:
but all is OK for now.
Great :smileyhappy:
Actually, I set up that account just so I could access this community to figure out what my original problem was. I had to use a different password to do that.
Well, you are asked for email/password as part of the set up process, and it would be natural to use your netgear credentials (since those are also used to register the product).
Anyway, it sounds like your problem is resolved.
