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Griotte10's avatar
Griotte10
Aspirant
Aug 17, 2016

Extender WN3100RP connected to router but no Internet

Hello,   I am trying to reinstall my WN3100RP Extender, as I've had to change my router. It connects to the router, devices connect to the extender but for some reason, none of them can access the ...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Aug 19, 2016

Hello griotte10


I would factory reset the extender to get rid of all the old setting in the extender and then they to setup the extender again.

 

DarrenM

  • Griotte10's avatar
    Griotte10
    Aspirant
    Aug 25, 2016

    Hello,

    Thanks for the suggestion but I already did that several times with no success.

     

    Any other idea?

     

    Thanks,

     

    Griotte10

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Aug 26, 2016

      Hello Griotte10

       

      I would make sure the routers security is set to WPA2 and try to change the wireless channel.

       

       

      DarrenM