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Faulty N300 WI FI Extender
Suddenly my extender is causing problems to my Kindle .it is only a few months old but Amazon say they are not responsibility and it is practically impossible to contact Netgear as they have a high...
I have now contacted Customer Services and after many checks they have askd me to return the Extender and then I will get a replacement .
Thanks for your help
Hi chrissiem,
Which router is connected to the Extender?
Do you experience the same issue when connected to the router?
Can you also confirm which N300 WiFi extender you are using ? (ex. WN2000RPT, PR2000, WN3000RP, etc)
If you are using a NETGEAR router, connect to the router's WiFi network.
Login to routerlogin.net and navigate to Advanced
Under 'Security' click on 'Schedule', then you can change the Time Zone.
Hi ,The router that is connected to the extender is Talk Talk .
My Kindle works just fine when the extender is switched off it picks up the Talk talk wi fi but the connection is only fair not excellent as it was when it was connectected to the Extender before things went wrong .
my Extender is N300 MODEL WN3000RPv3.
This problem has only just started I thought it was the Kindle at fault ,contacted Amazon and they told me to reset to factory settings and briefly the Kindle date was correct and I was able to access emails and facebook etc but then while I was looking at it ,it changed the date back to jan3 1970 ,so I don't know why but I turned off my extender and the correct date came back and the Kindle has worked ever since so for now I am not using my extender it seems to be causing a problem for some reason is it at fault ?
Hi chrissiem,
This may be an issue with the NTP client which sets the date/time.
When the Kindle is connected to the WN3000RPv3, you are not able to access the Kindle? Does this mean access to the unit entirely or access to the internet?
If this disables access to the unit entirely, how are you setting the date back?Please confirm that the TalkTalk router is updated to latest firmware.
Also update the WN3000RPv3 and the Kindle to latest firmware.Can you please clarify which device was reset to factory default?
You can try factory resetting both the WN3000RPv3 and the TalkTalk router.
See page 32 of 43: http://www.downloads.netgear.com/files/GDC/WN3000RPV3/WN3000RPv3_UM_2Sep2014.pdf
http://help2.talktalk.co.uk/how-do-i-restore-my-router-factory-settings
I know there is not a problem with my Talk Talk moderm, my pc and tv work fine and my Kindle works when connected to it .The Kindle is a new one and is updated it works perfectly well when NOT connected to the extender.When it is connected to the extender I can get access to my Kindle front page but I am not able to open anything because of the date problem .When I turn the extender off the Kindle.is
fine and date restored as I have previously said .Talk Talk modem is updated and the top of the range .
The Kindle and the extender and modem have all been reset to factory settings .
Don't you think that it is possible that the Extender is at fault ? It has worked perfectly well but now it is not working at all .Could you tell me what a NTP client please ?
Hi chrissiem,
Yes, it is possible that it's a setting with the Extender. We are trying to isolate which device is causing the issue.
Login to mywifiext.net when connected to the Extender's WiFi, then the tab "Setup" < "Wireless Settings" please confirm the security setting on the extender is WPA2. Also set to WPA2 for your router.
Also try testing the different "Wireless mode" settings under the same tab "Setup" < "Wireless Settings" from 300mbps to 54 or 150mbps.
If the problem is still occurring, please contact Support:
http://support.netgear.com/general/contact/