NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Firmware update stalls for EX3700
I got an email from Netgear that I need to upgrade to the latest firmware: v1.0.0.76 for my EX3700 extender. I followed the steps at https://kb.netgear.com/ 000057115/How-do-I-upgrade- firmware-o...
Try from a PC thats wired thru the main host router to the EX.
Last resort would be to factory reset, setup and use a wired PC again.
Does this happen when using IE11 or FireFox browsers?
Try a factory reset on the EX and setup from scratch to be sure it works. Then try a download of FW with a wired PC connected to the main host router to send the FW file over to the EX.
Thanks for the idea!
I tried it in Firefox and got the same screen (attached). I really, really, really don't want to do a reset except as a last resort. Can anyone suggest any other steps to fix it?
