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kihilind's avatar
kihilind
Aspirant
Mar 28, 2019
Solved

Firmware update stalls for EX3700

I got an email from Netgear that I need to upgrade to the latest firmware: v1.0.0.76 for my EX3700 extender.  I followed the steps at  https://kb.netgear.com/ 000057115/How-do-I-upgrade- firmware-o...
Firmware
Troubleshooting
  • FURRYe38's avatar
    FURRYe38
    Apr 04, 2019

    Try from a PC thats wired thru the main host router to the EX. 

    Last resort would be to factory reset, setup and use a wired PC again. 

kihilind's avatar
kihilind
Aspirant
Apr 04, 2019

Thanks for the idea!

 

I tried it in Firefox and got the same screen (attached).  I really, really, really don't want to do a reset except as a last resort.  Can anyone suggest any other steps to fix it?

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 04, 2019

Try from a PC thats wired thru the main host router to the EX. 

Last resort would be to factory reset, setup and use a wired PC again. 

  • kihilind's avatar
    kihilind
    Aspirant
    Apr 04, 2019

    That did it - thanks!

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 05, 2019

      Enjoy. :smileywink: