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Forum Discussion
Firmware updated EX8000 keeps dropping Internet
Hi all,
I have read about multiple issued relating to the R8000 but I seem to be experiencing a similar issue with your EX8000 mesh range extender.I regularly experience an issue (perhaps once ...
Hi,
i had similar issues with my EX8000. After I updated to lastest firmware 1.0.0.126 the internet connection of all my devices connected to the extender was a nightmare and it was unstable...
I tried to reset, reinstall, change extender WiFi configuration but nothing worked. So before sending it back to Amazon I downgraded it to the 1.0.0.118 version and now after 18 working days (24H/24H always on) it is working flawless.
My suggestion is to downgrade to 1.0.0.118 and let us know if you solve.
Hope this helps you.
P.S. In the last period I am very unhappy with Netgear products, everytime there is an update I start to pray ( see for example to the Arlo Q camera forum).
Thanksfor your advice. I will give it a try. Bying the best you would expect the best. Perhaps I should look at CIsco or Aruba if this does not work.
Thanks again for your advice. I tried out your suggestion and while I would say it did seem a tad better it didn't fully help to maintain a permanent connect. I am going to send it back.
I’m sorry. My last suggestion is did you try to set a fixed (No DFS) 5GHz Channel in your main Router? Also did you try to disable one WiFi name option on EX8000 ?
Hope this helps you.
idark77 You mention downgrading to .118 - is there a special technique to this? I've downloaded the EX8000-V1.0.0.118 firmware but when I attempt to downgrade via the web interface I get:
"This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product."
Any pointers very welcome
Another issue with this new firmware is that when the wifi drops on the EX8000, any Apple devices using Bonjour (the zero-configuration network tech -zeroconf) drops pretty seriously. The only way to get those services back up is to power cycle the EX8000.
I never had an issue with the downgrade, perhaps clear your werb cache and try downloading again? Unfortunatly the downgrade did not resolve my problem, I did not have chance to try the other suggested resolution. I sent it back before I recieved the suggestion. Good luck and I hope you have better luck that I did.
Good to know that even if I managed to downgrade there would still be problems so I'm not missing much!
So frustrating that Netgear pushes out such shoddy firmware