Firmware updated EX8000 keeps dropping Internet

Hi all, I have read about multiple issued relating to the R8000 but I seem to be experiencing a similar issue with your EX8000 mesh range extender.I regularly experience an issue (perhaps once ...

Nighthawk Mesh

Troubleshooting

idark77

Star

May 20, 2018

Hi,

i had similar issues with my EX8000. After I updated to lastest firmware 1.0.0.126 the internet connection of all my devices connected to the extender was a nightmare and it was unstable...

I tried to reset, reinstall, change extender WiFi configuration but nothing worked. So before sending it back to Amazon I downgraded it to the 1.0.0.118 version and now after 18 working days (24H/24H always on) it is working flawless.

My suggestion is to downgrade to 1.0.0.118 and let us know if you solve.

Hope this helps you.

P.S. In the last period I am very unhappy with Netgear products, everytime there is an update I start to pray ( see for example to the Arlo Q camera forum).

malandraeliott

Tutor

Jun 11, 2018

idark77 You mention downgrading to .118 - is there a special technique to this? I've downloaded the EX8000-V1.0.0.118 firmware but when I attempt to downgrade via the web interface I get:

"This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product."

Any pointers very welcome

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Firmware updated EX8000 keeps dropping Internet