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Forum Discussion
Firmware updated EX8000 keeps dropping Internet
Hi all,
I have read about multiple issued relating to the R8000 but I seem to be experiencing a similar issue with your EX8000 mesh range extender.I regularly experience an issue (perhaps once ...
flyturbo wrote:
I have to sadly report that the new firmware 1.0.0.180 still doesn’t hold the wifi connections.
They also removed some channels for 5GHz... not sure why. Maybe the forum monitor can shed some light on this.
What geography are you in, and what channels did you lose?
I have the same issue with the latest firmware. 2.4ghz connection is working ok, but 5ghz works for a few seconds and then disconnect from the router (extender —> router). I’ve tried everything (change channels, static ip, different router Wi-Fi configurations, etc.)
Any help? Thanks.
Any help? Thanks.
My recommendation, if you can, exchange it or better yet return it and get a decent router.
Check out the reviews on Amazon, there like horror stories. I have spent over 2 months with level 2 suppport and zero progress. They keep on asking me the same question over and over again and we go over the same troubleshooting procedures every time I call them. They now asked me to flash a debug version of the firmware to collect logs for their engineers.
- Yes I know, I have to return one of this to RMA, because the firmware fail totally.
I have faith in netgear that they will solve the problem. 😊