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Forum Discussion
Firmware updated EX8000 keeps dropping Internet
Hi all,
I have read about multiple issued relating to the R8000 but I seem to be experiencing a similar issue with your EX8000 mesh range extender.I regularly experience an issue (perhaps once ...
MightyAtom, flyturbo: I hear you. In a perfect world, this would just work. In my case, I don't have the option of returning the unit (thanks BestBuy for your **bleep** return policy). If you have the option of returning your device, or on the fence about purchasing this device, RETURN IT AND STAY AWAY! If I could do it all over again, I'd maybe give eeros a try? I hear Orbi is the best, but I have such a foul taste in my mouth with NETGEAR right now that I don't think I'd give them more money to solve an issue they themselves created.
In their defense, I do own a Nighthawk X10 (R9000) and it's a beast.
Ultimately, I'm stuck with the device since I have no option of returning it, so I'm trying to make best with that I have and will continue to find a solution. I don't think I'm alone in this boat.
I forgot to mention that I set a static IP on the Extender (192.168.1.250) and reserved that IP on my router since the IP kept changing on the extender, which also causes dropping.
I have a R9000 too, as a main router for the extender ex8000, maybe something related with this two together? Chipset or something?
Update: My tests have failed. still experiencing drops, although less frequently. I think it has to do with high traffic.
Setting a static IP definitely helps, I think the latest firmware update fixed this issue, but I still set mine since there's no harm in doing so. Traffic related drops appear to be due to the 1st 5ghz band not knowing how to deal with traffic without that 2nd 5ghz band since it's dedicated as backhaul.
I actually ended up using it in access point mode since I have a hard wire going through my apartment. Now, with the two 5ghz bands dedicated to serving my SSID, it's working just as well as my main router.