NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AdrianCr
May 17, 2018Guide
Firmware updated EX8000 keeps dropping Internet
Hi all,
I have read about multiple issued relating to the R8000 but I seem to be experiencing a similar issue with your EX8000 mesh range extender.I regularly experience an issue (perhaps once ...
burneyfalls
Dec 19, 2018Star
I did everything you did except I put the 2.4Ghz backhaul on Ch 6. None of it worked. I was still within my 90 days warranty and Netgear RMA'd my unit for cash refund after much haggling. I am awaiting my refund.
My conclusion: The technology is flawed. It doesn't matter what company built it (NetGear, D-Link, Linksys, TP-Link, etc). They all use the same technology and it doesn't work over time. If you look at the reviews for the flagship extenders from any of these companies, they ALL have the same problems. I have gone back to my old D-Link wireless media bridge setup to satisfy my specific needs. I have just the router (ASUS RT-AC68U) in my house with no extenders now and that is good enough coverage to support 5 people and 200mbs DL from the cable company. I may try a cheap (<$30) extender in the spring for coverage into my backyard. I'll revisit the 2.4Ghz router coverage out there and avoid any extender if possible.
Freebeard
Dec 19, 2018Guide
Sorry to hear that. My plan is to leave everything alone on the router and extender, and if I make any adjustments, I'll know there will be about a 14 minute drop out of the 5Ghz. Weird, makes no sense, but it shouldn't happen now unless I adjust my router settings/channels. If I discover anything else, or think of anything I've missed, I'll definitely share it here.
- burneyfallsDec 19, 2018Star
You will resolve the 14 min 5Ghz backhaul dropout if you put the 2.4Ghz on a fixed channel and you have done that. However, there will still be IP issues even with everything set up with static IPs. That is what I experienced.
- BaDCrCDec 19, 2018TutorDon t have any more dropouts for the last 4 weeks.
Fixed channels 2.4 and 5
Fixed IP
Disabled the "smart" option to have the same said for all the network. I am specifying now where to connect for each device.- FreebeardDec 19, 2018Guide
Exactly! You have to fix and specify everything. So stupid, but it works for me and BaDCrC. Getting full speeds for now. Love this thing (now that the headache of self-optimizing it is over... for now). I also disabled the smart option. I have the Mesh Extender with an entirely different name than that of the original 5GHz Router name. My computer is the only device that will ever connect to the extender, probably. Everywhere else in the basement gets great Wi-Fi signal and speed.