NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Firmware updated EX8000 keeps dropping Internet
Hi all,
I have read about multiple issued relating to the R8000 but I seem to be experiencing a similar issue with your EX8000 mesh range extender.I regularly experience an issue (perhaps once ...
I really wish I would have read this thread before buying these Netgear products because I'm having the same issue of dropped connections and I've only had my Netgear router, modem, and extender for less than a month, smh. It looks like I'm going to have to send back the extender because that seems to be the main culprit, according to this thread.
What Firmware version is loaded on the EX?
What is the Mfr and model# of the main host router the NG extender is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and extender(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using on the main host router?
joker7380 wrote:
I really wish I would have read this thread before buying these Netgear products because I'm having the same issue of dropped connections and I've only had my Netgear router, modem, and extender for less than a month, smh. It looks like I'm going to have to send back the extender because that seems to be the main culprit, according to this thread.