NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AdrianCr
May 17, 2018Guide
Firmware updated EX8000 keeps dropping Internet
Hi all,
I have read about multiple issued relating to the R8000 but I seem to be experiencing a similar issue with your EX8000 mesh range extender.I regularly experience an issue (perhaps once ...
Attractive
Aug 27, 2019Aspirant
Netgear, you suck!
This “internet dropping” problem is listed like forever and you are doing NOTHING to resolve this.
I’m so disappointed that you are selling premium priced equipment with crap software.
I have to restart my Extender daily, in order to use it. If not, is says that I’m connected to it, but with no internet.
The DFS WiFi is a joke also... tried to manually change the channel, is says applying, it restarts itself and afterwards it is on the same channel.
I don’t have the option to select a non-DFS network. Common.... it’s 2019.... you cannot sell this donuts anymore...
MightyAtom
Aug 27, 2019Guide
Mine is still poor! Keeps dropping teh link to teh routre and not only that the throughput is not what is expected. I am now resigned togetting TP LINK powerline kit for the study and placing teh EX8000 in the round file.
Extremely disapointed and now £100 down
- Christian_RAug 29, 2019NETGEAR Employee Retired
Hello Attractive & MightyAtom - Would you mind providing me with the firmware version the extender is currently on.
Thanks,
Christian
- AttractiveAug 29, 2019AspirantHi Christian,
V 1.0.1.202- Christian_RAug 29, 2019NETGEAR Employee Retired
Attractive - Thanks for getting back. I'd like for our support team to reach out for further investigation. Please send me a message with your contact info.
~Christian
- st_evilSep 14, 2019Aspirant
I have tried several firmwares now, they all have the same issues.
having run some network tests over several devices it looks like the x6s is just "losing" connection to the router for a minute.
The router is accepting and transmitting data just fine to all other devices.
As a side note the device has been functioning fine for 2 months and I have made no network changes.