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Forum Discussion
Firmware updated EX8000 keeps dropping Internet
Hi all,
I have read about multiple issued relating to the R8000 but I seem to be experiencing a similar issue with your EX8000 mesh range extender.I regularly experience an issue (perhaps once ...
I have RMA-d my device on the off chance it was a fault in the hardware.
The "new" device I received is exhibiting the same issue, it appears this device is also on a much older firmware so I'm no longer sure this is even related to new firmware.
I'm glad I have an old extender from another seemingly more reliable brand lying around that works flawlessly, but its' much slower.
As for the netgear ex8000, it's now an expensive paperweight for which I will try and get a refund. even on just the 2.4 bands it drops every now and then, though much less than 5g bands. I can clearly see from the status page the netgear device is dropping the connection between itself and the router at random, actually connecting to the netgear device over wifi/cable works fine. (and i've tested the routers 5g with other devices)
I really do not know what to say, other than mine has long gone to the round file and is now probably in bits being sold for any scrap value!
Truly a poor piece of WiFi equipment. Netgear really did drop the ball on this one.
I REALLY wish I would have read these post BEFORE purchasing this device. I just installed it this week. Updated to latest firmware and I have the exact same issues as posted on the previous 5 pages.... This is such a frustration. Not to mention the hassle it was to install. I use access control which I had to disable until all the duplicate IP/Hostname's were created with new MAC IDs. Then my IP reservations blew up in my router because again, same IPs but new MACs, which caused IP conflicts. After I sorted that I thought I was good. Nope, now the dreaded Internet drop. Both bands, multiple devices, random times, no internet... Ugh. Sounds like I should return to Best Buy and get something else. Or has there finally been a fix?
- Take it back! It’s not worth the headache.
I purchased this product because I have a netgear router. I ended returning it and getting a linksys instead. Much better, no issues and works with my nighthawk router