Firmware updated EX8000 keeps dropping Internet

Hi all,

I have read about multiple issued relating to the R8000 but I seem to be experiencing a similar issue with your EX8000 mesh range extender.I regularly experience an issue (perhaps once an hour) where I lose interernet connection for about 10 - 30 seconds. My connection to the Wifi is always connected it seems to drop the connection between extended and router.

Other details

- I have an Arrius Surfboard router as my cable modem and bought the extender to improve the range upstairs in my house.

- I have manually setup the extender to connect to both 2.4 and 5Ghz bands in a mesh configuration.

- Security is WPA-PSK [AE].

- I have good signal from router to extender and a very strong signal to my devices i.e laptop, android phones/tablets and other such devices. (I have to admit the power of this device is fantastic.)

- I have made sure there are no IP conflicts (DHCP for devices and static and differet addressed for mesh and router).

- Firmward is 1.0.0.126. 

- I do not experience any issues of dropping if I use just the router (without the extender)

I hope someone has a fix, otherwise I will have to return to Amazon as faulty.

Cheers,

Adrian