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Forum Discussion
Having Trouble connecting my Powerline 500 + WiFi (XWNB5201) NETGEAR POWERLINE AV500
Hi All, First of all I am deaf and find great difficulty when seeking for any assistance as I'm obviously unable to use the telephone. I bought this specific device as this was recommended by...
Hi Darren,
Thanks for taking the time to reply.
Theres no electrical appliances in the room and yes I've also tried the adapter in another room.
How common is it for a new Powerline to be delivered faulty?
I have the Communications Engineer coming to install a TP Link wifi Powerline next week so this may confirm if it's the Netgear Powerline that is faulty.
Ianw314
I wouldn't say its common but it could be a faulty unit.
DarrenM
Darren as I said in my first post I bought the Powerline directly from Virgin Media, however I require a little guidance on who to contact for a refund. Would this be Virgin Media or Netgear?