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Morgan46's avatar
Morgan46
Aspirant
Aug 10, 2020

HELP !!!! EX2700 connection issues

Help anyone out there 

 

I have x2 EX2700 range extenders and neither will allow me to connect to the internet via them. 

 

I have factory reset them and gone through the re-set up process they both connect to my router and allow themselves to be re-named, however once that is done and I then try to connect any device to them I get a message saying that they have no internet connection. 

 

We have had the power out a couple of times recently would this have caused it ?? Im at my wits end with this !!! Any help would be much appreciated. 

 

I am running a 2020 MacBook pro using iOS Catalina 

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Did you set them up using the wps method of install or using the installation wizard? 

    I'd highly recommend setting them up via the wizard.

    What firmware are you running? 

    What router are they connecting to?

     

    I'd highly recommend using these extenders in a star configuration and not a daisy chain or they'll be extremely slow. 

    star:  extender<--------router------->extender

    daisy chain: router-------->extender------->extender.