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issamatar's avatar
issamatar
Aspirant
Feb 24, 2017

help connecting n300 to router

hi i just got a n300 network extender and i tried to set it up but as i followed through the steps and set up on the website the network extender never connected to my router and when i go to the sta...
Installation
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Mar 01, 2017

Hello Issamatar


Do you have the routers wireless security set to WPA2?

 

DarrenM

issamatar's avatar
issamatar
Aspirant
Mar 03, 2017

its set to wpa/wpa2 personal

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Mar 03, 2017

    Hello issamatar

     

    I would try to factory reset the extender by holding the reset button for 10 seconds then try to setup the extender again.

     

    DarrenM