Help connecting Netgear universal WiFi Range Extender to new router

Question

Hello!&nbsp;I really hope you can help please.&nbsp;I've been using the Netgear Universal WiFi Range Extender for some 5 years now without any problems.&nbsp;However, I've recently changed Internet provider and now my range extender won't work.&nbsp;I've reset the factory settings on the extender, plugged it in and tried to connect it using mywifiext.net. However, I can't access this webpage even when the router and extender are in the same room, even though the extender shows as having a full WiFi signal and all its green lights are on! If I can't connect to this website - and I've tried multiple times! - please can you advise me what I can do?&nbsp;From online research, I've gained that the extender should work with a new router. However, I need to know how I can connect them if I can't access the Netgear webpage which would allow me to change my password to the new Internet details for my new router.&nbsp;I would really appreciate all your help&nbsp;netgear community!!&nbsp;Many thanks,CMeach

plemans · Answer

Easiest, fastest way?Connect a pc/laptop to the ethernet port on the side of the extender. then try:&nbsp;http://www.mywifiext.net&nbsp;Include the full http://&nbsp;Also, if you're doing a reset, make sure to push and hold reset for 7-10 seconds while the device powers up. The lights should change when its been pushed long enough.&nbsp;https://www.netgear.com/support/product/WN3000RP.aspx

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Help connecting Netgear universal WiFi Range Extender to new router

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