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Forum Discussion
Help with Set up
Hi All, I just purchased an older AC1900 Extender EX7000. I have tried to setup it up with no luck. I followed https://kb.netgear.com/26079/Install-EX7000-as-a-Wi-Fi-Range-Extender At step ...
FPP wrote:Hi All, I just purchased an older AC1900 Extender EX7000. I have tried to setup it up with no luck.
I followed https://kb.netgear.com/26079/Install-EX7000-as-a-Wi-Fi-Range-Extender
At step one I do not see NETGEAR_EXT.
I have tried wireless, wired and 2 different computers, both of which are windows 10.
Help,
Fernando
maybe it was setup prior.
start with factory resetting it. while powered on, push and hold reset for 7-15 seconds. the lights should blink when its been held long enough.
Then follow the setup guide. I've linked to the support site that has the written guide and a video walk through that you can watch.
Thank you the info. I have done several factory resets. The video that was suggested shows select NETGEAR_EXT from the network connection as a step. I never see that connection. I only see my current router (and a few neighbours).
Fernando
what region are you in?
Are you able to access the extender if you hardwire into it for setup?
What are the led's on the front of the extender doing? color/solid/blinking/etc.
What router are you connecting to?
Firmware on the extender (if known)
Region: I live in Ontario, Canada.
Hardwire: No I do not see the router if use an Ethernet cable.
Led's: The led's appear to yellow for the top 3 and blank for the numbers
Router If you mean my router/modem, I have Bell Hub 1000. It works perfectly.
Firmware: Sorry I do not know the firware version of the extender.
Fernando
FPP wrote:Region: I live in Ontario, Canada.----is the extender setup with the canadian region?
Hardwire: No I do not see the router if use an Ethernet cable. ----be more specific. do you mean you can't access the extender using an ethernet cable, do you mean during setup you can't see the routers wifi, what exactly do you mean?
Led's: The led's appear to yellow for the top 3 and blank for the numbers----the 3 led lights are green, amber, red. What color is it?
Router If you mean my router/modem, I have Bell Hub 1000. It works perfectly.
Firmware: Sorry I do not know the firware version of the extender.-----when you log into the extender, top right or the status page will have firmware number.
Fernando