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Forum Discussion
JackBenEzra
Sep 11, 2016Follower
How do I contact customer support????
The web site says "help is just a phone call away" but I am finding that it is impossible to find a phone number or even live on line chat support. How do I reach customer support?
- Dec 07, 2016
Hello everyone
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
Follow the prompts and it should give you a way to contact support if its not working try another web browser and make sure a pop up blocker or firewall is not blocking this.
DarrenM
WendyS
Dec 06, 2016Initiate
I'm finding the same can't contact support - I'm very unhappy with this product, not fit for purpose
DarrenM
Dec 07, 2016Sr. NETGEAR Moderator
Hello everyone
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
Follow the prompts and it should give you a way to contact support if its not working try another web browser and make sure a pop up blocker or firewall is not blocking this.
DarrenM
- DrgwayneDec 07, 2016Guide
The link took me to the same place as before-- it's an endless circle of web pages that never connect you with where to find a phone number or do a chat! Very poor customer service. My solution will be to toss this new product and go to a different company for my wi-fi needs. Last time I purchase anything by Netgear.