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Leejohnst's avatar
Leejohnst
Star
Aug 18, 2018

Incorrect password netgear extender

I’ve seen this issue posted everywhere but nowhere is the answer...  Recently changed broadband providers and router (Technicolor). Had a netgear extender previously but now it will not connect to ...
Troubleshooting
StephenB's avatar
StephenB
Guru - Experienced User
Aug 18, 2018

Have you tried using the web ui setup method instead of WPS?

  • Leejohnst's avatar
    Leejohnst
    Star
    Aug 18, 2018
    Please can you explain how to do this as I don’t know the difference
    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Aug 18, 2018
      Leejohnst wrote:
      Please can you explain how to do this as I don’t know the difference

      Connect a device to the extender's wifi network (or using an ethernet cable to the extender).

       

      Then browse to mywifiext.net.   You'll need to log into the admin ui, and can you'll be able select the router's network and enter it's passphrase there.

       

      If you can't log into the admin ui, follow the instructions on page 31 here: http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_EN.pdf

      • Leejohnst's avatar
        Leejohnst
        Star
        Aug 18, 2018

        I cannot connect to the extender because it’s saying incorrect password when I try conecting. When I go to that website it just says you are not connected, even tho I am connect to the main modem